Frequently Asked Questions
How do I start fundraising?
Start by logging into your personal fundraising page, or by clicking the link in your welcome email. You can personalize the page by uploading your photo and providing a description of why you’re fundraising.
After your page is set up, share it on your social media channels and spread the word to family and friends.
What is my personal fundraising page?
It’s the place where friends, family and colleagues can donate to your fundraising efforts. It’s up to you to personalize it by adding images and messages to show everyone why you’re fundraising, and why they should support you.
Contact us at cp@bcchf.ca if you need help accessing your personal fundraising page.
How can people find my personal fundraising page?
After you register or log into your personal fundraising page, you’ll see your personal fundraising page link at the top of your dashboard. You can copy that link and send it to your supporters.
Friends, family and colleagues can also search for your name, or your fundraiser’s name on the Mining for Miracles Funraisin site, and find your fundraising page.
How do I submit offline donations?
You can enter offline donations from your friends and family right in your own dashboard. Go to “My Donations” then “Add Offline Donation”. You will input donor details for each donation you have received offline and make the donation via your own credit card and keep the cash. If you prefer, you can also mail in your offline donations. Please contact cp@bcchf.ca to arrange.
How can I promote my fundraiser on social media?
Click the social media share buttons on your fundraising page to share your fundraiser on your preferred platforms. Please tag @mining4miracles and @bcchf in all posts that you make on social media, we will repost everything that we can.
Do you have any promotional materials you can send me?
Yes! We have promotional materials and templates that we would be happy to send you to help promote your fundraising efforts. Please send your request to cp@bcchf.ca.
What do I do if I forget my password?
If you can’t remember your details after registration, you can select “LOGIN” at the top right corner of our navigation bar. This will open the login popup where it will ask for your email address and password. Simply click “Forgot password” and follow the prompts to reset your password. If you have any questions or need assistance to reset your password, please email us at cp@bcchf.ca and we can help you.
What donations are eligible for a tax receipt?
Donations of $20 or more made through the online fundraising page will receive an automatic tax receipt. If you don’t see it within 24 hours, please check your junk mail.
